All Totally Posh parties are 2 hours, depending on your chosen party package and the number of guests. We require 30 minutes of set-up time before each party. Our parties operate according to a set schedule, therefore, all parties must start on time (weather permitting). Under absolutely no circumstances will we be able to wait for latecomers. They may join in when they arrive. If the party runs into overtime, due to no fault of Totally Posh Inc., the parent or guardian of the child will be responsible for overtime fees (due upon receipt) in the amount of $5 per minute past the scheduled party time.
A non-refundable credit card deposit must be paid to Totally Posh Inc. to secure your party date. The deposit amount will be half of the party package depending on your chosen party theme. Your complete party balance must be paid 7 days before arrival to Totally Posh Inc. in the form of cash or credit card. If your final balance is paid by credit card, there will be a 5% processing fee added to your bill. (No Personal Checks, No Exceptions) We ask that you please add all add-ons during the booking process.
We require a phone confirmation of your final headcount and any changes you would like to make at least 7 business days prior to your party. After this time, we will not be able to honor any last minute requests (some exceptions may apply and will be determined by Totally Posh Inc. We understand that it can be cumbersome getting confirmations from your guests and narrowing down your last minute party details. Even so, you must understand that there is a significant amount of time that goes into preparing for each party. If you have no-shows or last-minute cancellations or you decide against doing a craft or add-on that we were asked to prepare, you will be responsible for paying full price for that craft or add-on.
If your party needs to be canceled, you must notify Totally Posh, Inc. within 72 hours of your party to be eligible for a reschedule. You will be offered the opportunity to reschedule on a Wednesday or Thursday. All deposits paid to Totally Posh Inc. are non-refundable as we use this to prepare for your celebration.
All photos taken by Totally Posh Inc. during your party, are solely the property of Totally Posh Inc. and may possibly be used by Totally Posh Inc. for advertising purposes only.
Totally Posh Inc. parties are for entertainment purposes only. We exercise special care in being sanitary and using mild kid-friendly products that are especially sensitive to young skin. Although, we make no claims of being licensed professional technicians, cosmetologists, or estheticians. We take no responsibility for any allergic reactions of any party guest. It is the responsibility of the parent or guardian hosting the party to alert Totally Posh Inc. in advance of any allergies that any of the children may have. Totally Posh Inc. reserves the right to refuse services on any child, for any reason, that we feel may impose a health risk to others.
Totally Posh Inc. takes no responsibility for any injuries or property damage caused by any party guest. It is the responsibility of the parent or guardian hosting the party to supervise the children keeping them safe and under control during the party. In case of loss or damage of any Totally Posh equipment or party items caused by a party guest whether intentional or unintentional, the parent or guardian hosting the party will be held responsible for the monetary reimbursement of that item. Each spa party attendee will require a signed waiver by their parent or guardian prior to participation in the party. Totally Posh Inc. reserves the right to refuse any party, under the conditions of what we consider to be an unsafe environment for our patrons.